# FAQ - [Setup](https://docs.mikopbx.com/mikopbx/english/faq/setup.md) - [Installation on MDADM RAID1](https://docs.mikopbx.com/mikopbx/english/faq/setup/installation-on-mdadm-raid1.md) - [Fine-tuning the firewall](https://docs.mikopbx.com/mikopbx/english/faq/setup/fine-tuning-the-firewall.md) - [Migrating MikoPBX to Another Server](https://docs.mikopbx.com/mikopbx/english/faq/setup/change-host.md): Overview of methods for transferring MikoPBX to another server - [Transfer Using Backup](https://docs.mikopbx.com/mikopbx/english/faq/setup/change-host/transfer-using-backup.md): A method to transfer MikoPBX to another host using backup - [Transfer using scheduled backup (SFTP)](https://docs.mikopbx.com/mikopbx/english/faq/setup/change-host/transfer-using-scheduled-backup.md): A method to transfer MikoPBX to another host using scheduled backup via SFTP - [Transfer using rsync](https://docs.mikopbx.com/mikopbx/english/faq/setup/change-host/transfer-using-rsync.md): A method for transferring MikoPBX to another host using rsync (preferred) - [Reset to factory settings](https://docs.mikopbx.com/mikopbx/english/faq/setup/reset-to-factory-settings.md) - [Monitoring Providers on MikoPBX](https://docs.mikopbx.com/mikopbx/english/faq/setup/monitoring-providers-on-mikopbx.md) - [Management](https://docs.mikopbx.com/mikopbx/english/faq/management.md) - [Change the login name](https://docs.mikopbx.com/mikopbx/english/faq/management/change-the-login-name.md) - [The extra disk space has run out, the disk size has increased](https://docs.mikopbx.com/mikopbx/english/faq/management/the-extra-disk-space-has-run-out-the-disk-size-has-increased.md) - [Storing Recordings in a Shared Windows Folder](https://docs.mikopbx.com/mikopbx/english/faq/management/storing-records-in-a-windows-shared-folder.md) - [Resetting WEB Interface Credentials](https://docs.mikopbx.com/mikopbx/english/faq/management/password-reset.md): Steps to reset the WEB interface credentials from the MikoPBX console - [Backup Internet and Provider Re-Registration](https://docs.mikopbx.com/mikopbx/english/faq/management/backup-internet.md): Configuring Backup Internet - [Adding Passkeys](https://docs.mikopbx.com/mikopbx/english/faq/management/passkeys.md): Configure passwordless login to MikoPBX using biometrics or hardware keys - [Installing Language Packs](https://docs.mikopbx.com/mikopbx/english/faq/management/language-packs.md): Instructions for installing language packs to add new system message sounds - [Troubleshooting](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting.md) - [Connecting to the PBX using SSH](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh.md): Overview of methods for connecting to a PBX using SSH - [SSH Conenction (SSH Client - Putty)](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/putty.md): This tutorial will describe how to connect via SSH using Putty - [SSH Connection (Windows Powershell)](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/powershell.md): Connecting to MikoPBX via SSH using PowerShell (OpenSSH) - [SSH Connection (Linux/MacOS Terminal)](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/terminal.md): Connecting to MikoPBX via SSH using Terminal (Linux/MacOS) - [SSH Connection (Google Secure Shell)](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/secure-shell.md): SSH Connection using Google Secure Shell - [Connecting to a PBX using WinSCP](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-winscp.md) - [Getting logs using the tcpdump application](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/getting-logs-using-the-tcpdump-application.md) - [Capturing Logs from PBX using Wireshark](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/capturing-logs-from-pbx-using-wireshark.md) - [Traffic Analysis Using Sngrep](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/traffic-analysis-using-sngrep.md) - [Adjusting the volume](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/adjusting-the-volume.md) - [Troubleshooting sound problems](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/solving-sound-problems.md) - [Jitter Configuration](https://docs.mikopbx.com/mikopbx/english/faq/troubleshooting/jitter-configuration.md) - [Incoming Routing](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing.md) - [Choosing a provider when redirecting to a mobile](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/choosing-a-provider-when-redirecting-to-a-mobile.md) - [Notification of Employment, Call Waiting](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/notification-of-employment-call-waiting.md) - [Black and white lists](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/black-and-white-lists.md) - [Allow additional dialing of the internal number in the queue](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/allow-additional-dialing-of-the-internal-number-in-the-queue.md) - [Output of information about the did number](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/output-of-information-about-the-did-number.md) - [Setting individual non-working hours for a provider account](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/setting-individual-non-working-hours-for-a-provider-account.md) - [An example of the implementation of a typical route of incoming calls](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/an-example-of-the-implementation-of-a-typical-route-of-incoming-calls.md) - [Routing by DID Number](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/routing-by-did-number.md) - [Normalization of incoming phone number](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/normalization-of-incoming-phone-number.md) - [Basic IVR example](https://docs.mikopbx.com/mikopbx/english/faq/incoming-routing/basic-ivr-example.md) - [Outbound routing](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing.md) - [Add P-Preferred-Identity and Remote-Party-ID header](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/add-p-preferred-identity-and-remote-party-id-header.md) - [Conference with a regular external subscriber](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/conference-with-a-regular-external-subscriber.md) - [Outgoing with internal number dialing](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/outgoing-with-internal-number-dialing.md) - [Remove all special characters from the dialed number](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/remove-all-special-characters-from-the-dialed-number.md) - [Prohibiting calls via a backup route](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/prohibiting-calls-via-a-backup-route.md) - [Calls to emergency numbers](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/calls-to-emergency-numbers.md) - [Number Templates](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates.md) - [Uniform distribution of outgoing](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/uniform-distribution-of-outgoing.md) - [Sample template: calls to another country](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/sample-template-calls-to-another-country.md) - [How to prohibit the replacement of "+" with 00](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/how-to-prohibit-the-replacement-of-+-with-00.md) - [Changing the number prefix from "+345" to "347"](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/changing-the-number-prefix-from-+345-to-347.md) - [Changing the number prefix from "345, 347" to "+345"](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/changing-the-number-prefix-from-345-347-to-+345.md) - [Removing the area code from the number](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/removing-the-area-code-from-the-number.md) - [Adding the prefix "1" to the number](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/number-templates/adding-the-prefix-1-to-the-number.md) - [Making Calls Through a Specific Provider](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/making-calls-through-a-specific-provider.md) - [Scenarios and cases](https://docs.mikopbx.com/mikopbx/english/faq/cases.md) - [Generate extensions by REST API](https://docs.mikopbx.com/mikopbx/english/faq/cases/extensions-generation-by-rest-api.md): Example of using REST API to generate employees - [Missed Call Telegram Notifications](https://docs.mikopbx.com/mikopbx/english/faq/cases/notification-in-telegram.md): This article describes two ways to implement Telegram notifications for missed calls. - [Call the company from your mobile and dial an extension to call a third-party company](https://docs.mikopbx.com/mikopbx/english/faq/cases/call-the-company-from-your-mobile-and-dial-an-extension-to-call-a-third-party-company.md) - [Sending an incoming fax to email](https://docs.mikopbx.com/mikopbx/english/faq/cases/sending-an-incoming-fax-to-email.md) - [Customer's assessment of the quality of service](https://docs.mikopbx.com/mikopbx/english/faq/cases/customers-assessment-of-the-quality-of-service.md) - [Simulation of external calls](https://docs.mikopbx.com/mikopbx/english/faq/cases/simulation-of-external-calls.md): Configuring simulated external calls - [Disabling "off-hours" for VIP numbers](https://docs.mikopbx.com/mikopbx/english/faq/cases/disabling-off-hours-for-vip-rooms.md) - [Registering multiple accounts from one provider](https://docs.mikopbx.com/mikopbx/english/faq/cases/registering-multiple-accounts-from-one-provider.md) - [Setting up individual non-working hours for several providers on one host](https://docs.mikopbx.com/mikopbx/english/faq/cases/non-working-hours-for-several-providers-on-one-host.md) - [Disable forwarding to mobile for internal calls](https://docs.mikopbx.com/mikopbx/english/faq/cases/disable-forwarding-to-mobile-for-internal-calls.md) - [Unique background music for the queue](https://docs.mikopbx.com/mikopbx/english/faq/cases/unique-background-music-for-the-queue.md) - [Pause for Queue agent](https://docs.mikopbx.com/mikopbx/english/faq/cases/pause-for-queue-agent.md) - [Dynamic Queue Agents](https://docs.mikopbx.com/mikopbx/english/faq/cases/dynamic-queue-agents.md): The "Dynamic Queue Agents" application in MikoPBX is a feature designed to enhance the flexibility and efficiency of call center operations. - [Setting up the "Paging" function](https://docs.mikopbx.com/mikopbx/english/faq/cases/paging.md) - [Limit the number of authorizations per SIP account](https://docs.mikopbx.com/mikopbx/english/faq/cases/limit-the-number-of-authorizations-per-sip-account.md) - [Call Monitoring (ChanSpy)](https://docs.mikopbx.com/mikopbx/english/faq/cases/how-to-implement-the-prompter-function.md) - [Conversion of Call History FreePBX -> MikoPBX](https://docs.mikopbx.com/mikopbx/english/faq/cases/converting-freepbx-call-history-to-mikopbx.md) - [SSL Certificate for MikoPBX Web Interface from OPNSense](https://docs.mikopbx.com/mikopbx/english/faq/cases/opnsense-certificate.md) - [Hiding the Caller’s Number from Employees](https://docs.mikopbx.com/mikopbx/english/faq/cases/bluring.md) - [Interconnections](https://docs.mikopbx.com/mikopbx/english/faq/interconnections.md) - [Merging two MikoPBX](https://docs.mikopbx.com/mikopbx/english/faq/interconnections/mikopbx-2-mikopbx.md): Analysis of a case involving the integration of two MikoPBX systems - [Integration of MikoPBX and Grandstream UCM6202](https://docs.mikopbx.com/mikopbx/english/faq/interconnections/mikopbx-and-grandstream-ucm6202.md) - [MikoPBX and FreePBX (PJSIP)](https://docs.mikopbx.com/mikopbx/english/faq/interconnections/mikopbx-and-freepbx-pjsip.md): Instructions for integrating multiple PBX systems - [MikoPBX and FreePBX (IAX)](https://docs.mikopbx.com/mikopbx/english/faq/interconnections/mikopbx-and-freepbx-iax.md): Instructions for connecting multiple PBX systems - [WireGuard - VPN](https://docs.mikopbx.com/mikopbx/english/faq/interconnections/wireguard-vpn.md): Example of connecting two PBX systems into a private WireGuard network. - [VoIP providers](https://docs.mikopbx.com/mikopbx/english/faq/providers.md) - [Mango](https://docs.mikopbx.com/mikopbx/english/faq/providers/mango.md) - [Zadarma](https://docs.mikopbx.com/mikopbx/english/faq/providers/zadarma.md) - [Softphones](https://docs.mikopbx.com/mikopbx/english/faq/softphones.md) - [Bria Solo](https://docs.mikopbx.com/mikopbx/english/faq/softphones/bria-solo.md) - [Sessiontalk](https://docs.mikopbx.com/mikopbx/english/faq/softphones/sessiontalk.md) - [MicroSIP](https://docs.mikopbx.com/mikopbx/english/faq/softphones/microsip.md) - [Groundwire](https://docs.mikopbx.com/mikopbx/english/faq/softphones/groundwire.md): Instructions for configuring and connecting the Groundwire softphone to MikoPBX - [Zoiper](https://docs.mikopbx.com/mikopbx/english/faq/softphones/zoiper.md) - [Jitsi](https://docs.mikopbx.com/mikopbx/english/faq/softphones/jitsi.md) - [PhonerLite](https://docs.mikopbx.com/mikopbx/english/faq/softphones/phonerlite.md) - [Linphone (MacOS)](https://docs.mikopbx.com/mikopbx/english/faq/softphones/linphone-macos.md) - [Telephone(MacOS)](https://docs.mikopbx.com/mikopbx/english/faq/softphones/telephone-macos.md) - [Configuring webRTC client SIMPL5](https://docs.mikopbx.com/mikopbx/english/faq/softphones/configuring-webrtc-client-simpl5.md) - [Softphone.pro](https://docs.mikopbx.com/mikopbx/english/faq/softphones/softphone.pro.md) - [3CX Softphone](https://docs.mikopbx.com/mikopbx/english/faq/softphones/3cx-softphone.md): Instructions for configuring and connecting the 3CX Softphone to MikoPBX - [PortSIP](https://docs.mikopbx.com/mikopbx/english/faq/softphones/portsip.md): Instructions for connecting the PortSIP softphone - [IP telefones](https://docs.mikopbx.com/mikopbx/english/faq/ip-telefones.md) - [Snom D120](https://docs.mikopbx.com/mikopbx/english/faq/ip-telefones/snom-d120.md): Connecting and configuring the Snom D120 phone - [Yealink T19](https://docs.mikopbx.com/mikopbx/english/faq/ip-telefones/yealink-t19.md): Connecting and configuring the Yealink T19 phone - [VoIP gateways](https://docs.mikopbx.com/mikopbx/english/faq/voip-gateways.md) - [GoIP4](https://docs.mikopbx.com/mikopbx/english/faq/voip-gateways/goip4.md): Connecting the GOIP4 GSM gateway - [Grandstream HT503](https://docs.mikopbx.com/mikopbx/english/faq/voip-gateways/grandstream-ht503.md) - [Using a Huawei E173 USB Modem for Calls (chan\_dongle)](https://docs.mikopbx.com/mikopbx/english/faq/voip-gateways/calls-through-huawei-e173.md): Connecting a Huawei E173 3G USB modem to MikoPBX via chan\_dongle --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.mikopbx.com/mikopbx/english/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.