# FAQ

- [Setup](/mikopbx/english/faq/setup.md)
- [Installation on MDADM RAID1](/mikopbx/english/faq/setup/installation-on-mdadm-raid1.md)
- [Fine-tuning the firewall](/mikopbx/english/faq/setup/fine-tuning-the-firewall.md)
- [Migrating MikoPBX to Another Server](/mikopbx/english/faq/setup/change-host.md): Overview of methods for transferring MikoPBX to another server
- [Transfer Using Backup](/mikopbx/english/faq/setup/change-host/transfer-using-backup.md): A method to transfer MikoPBX to another host using backup
- [Transfer using scheduled backup (SFTP)](/mikopbx/english/faq/setup/change-host/transfer-using-scheduled-backup.md): A method to transfer MikoPBX to another host using scheduled backup via SFTP
- [Transfer using rsync](/mikopbx/english/faq/setup/change-host/transfer-using-rsync.md): A method for transferring MikoPBX to another host using rsync (preferred)
- [Reset to factory settings](/mikopbx/english/faq/setup/reset-to-factory-settings.md)
- [Monitoring Providers on MikoPBX](/mikopbx/english/faq/setup/monitoring-providers-on-mikopbx.md)
- [Management](/mikopbx/english/faq/management.md)
- [Change the login name](/mikopbx/english/faq/management/change-the-login-name.md)
- [The extra disk space has run out, the disk size has increased](/mikopbx/english/faq/management/the-extra-disk-space-has-run-out-the-disk-size-has-increased.md)
- [Storing Recordings in a Shared Windows Folder](/mikopbx/english/faq/management/storing-records-in-a-windows-shared-folder.md)
- [Resetting WEB Interface Credentials](/mikopbx/english/faq/management/password-reset.md): Steps to reset the WEB interface credentials from the MikoPBX console
- [Backup Internet and Provider Re-Registration](/mikopbx/english/faq/management/backup-internet.md): Configuring Backup Internet
- [Troubleshooting](/mikopbx/english/faq/troubleshooting.md)
- [Connecting to the PBX using SSH](/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh.md): Overview of methods for connecting to a PBX using SSH
- [SSH Conenction (SSH Client - Putty)](/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/putty.md): This tutorial will describe how to connect via SSH using Putty
- [SSH Connection (Windows Powershell)](/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/powershell.md): Connecting to MikoPBX via SSH using PowerShell (OpenSSH)
- [SSH Connection (Linux/MacOS Terminal)](/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/terminal.md): Connecting to MikoPBX via SSH using Terminal (Linux/MacOS)
- [SSH Connection (Google Secure Shell)](/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-ssh/secure-shell.md): SSH Connection using Google Secure Shell
- [Connecting to a PBX using WinSCP](/mikopbx/english/faq/troubleshooting/connecting-to-a-pbx-using-winscp.md)
- [Getting logs using the tcpdump application](/mikopbx/english/faq/troubleshooting/getting-logs-using-the-tcpdump-application.md)
- [Capturing Logs from PBX using Wireshark](/mikopbx/english/faq/troubleshooting/capturing-logs-from-pbx-using-wireshark.md)
- [Traffic Analysis Using Sngrep](/mikopbx/english/faq/troubleshooting/traffic-analysis-using-sngrep.md)
- [Adjusting the volume](/mikopbx/english/faq/troubleshooting/adjusting-the-volume.md)
- [Troubleshooting sound problems](/mikopbx/english/faq/troubleshooting/solving-sound-problems.md)
- [Jitter Configuration](/mikopbx/english/faq/troubleshooting/jitter-configuration.md)
- [Incoming Routing](/mikopbx/english/faq/incoming-routing.md)
- [Choosing a provider when redirecting to a mobile](/mikopbx/english/faq/incoming-routing/choosing-a-provider-when-redirecting-to-a-mobile.md)
- [Notification of Employment, Call Waiting](/mikopbx/english/faq/incoming-routing/notification-of-employment-call-waiting.md)
- [Black and white lists](/mikopbx/english/faq/incoming-routing/black-and-white-lists.md)
- [Allow additional dialing of the internal number in the queue](/mikopbx/english/faq/incoming-routing/allow-additional-dialing-of-the-internal-number-in-the-queue.md)
- [Output of information about the did number](/mikopbx/english/faq/incoming-routing/output-of-information-about-the-did-number.md)
- [Setting individual non-working hours for a provider account](/mikopbx/english/faq/incoming-routing/setting-individual-non-working-hours-for-a-provider-account.md)
- [An example of the implementation of a typical route of incoming calls](/mikopbx/english/faq/incoming-routing/an-example-of-the-implementation-of-a-typical-route-of-incoming-calls.md)
- [Routing by DID Number](/mikopbx/english/faq/incoming-routing/routing-by-did-number.md)
- [Normalization of incoming phone number](/mikopbx/english/faq/incoming-routing/normalization-of-incoming-phone-number.md)
- [Basic IVR example](/mikopbx/english/faq/incoming-routing/basic-ivr-example.md)
- [Outbound routing](/mikopbx/english/faq/outbound-routing.md)
- [Add P-Preferred-Identity and Remote-Party-ID header](/mikopbx/english/faq/outbound-routing/add-p-preferred-identity-and-remote-party-id-header.md)
- [Conference with a regular external subscriber](/mikopbx/english/faq/outbound-routing/conference-with-a-regular-external-subscriber.md)
- [Outgoing with internal number dialing](/mikopbx/english/faq/outbound-routing/outgoing-with-internal-number-dialing.md)
- [Remove all special characters from the dialed number](/mikopbx/english/faq/outbound-routing/remove-all-special-characters-from-the-dialed-number.md)
- [Prohibiting calls via a backup route](/mikopbx/english/faq/outbound-routing/prohibiting-calls-via-a-backup-route.md)
- [Calls to emergency numbers](/mikopbx/english/faq/outbound-routing/calls-to-emergency-numbers.md)
- [Number Templates](/mikopbx/english/faq/outbound-routing/number-templates.md)
- [Uniform distribution of outgoing](/mikopbx/english/faq/outbound-routing/number-templates/uniform-distribution-of-outgoing.md)
- [Sample template: calls to another country](/mikopbx/english/faq/outbound-routing/number-templates/sample-template-calls-to-another-country.md)
- [How to prohibit the replacement of "+" with 00](/mikopbx/english/faq/outbound-routing/number-templates/how-to-prohibit-the-replacement-of-+-with-00.md)
- [Changing the number prefix from "+345" to "347"](/mikopbx/english/faq/outbound-routing/number-templates/changing-the-number-prefix-from-+345-to-347.md)
- [Changing the number prefix from "345, 347" to "+345"](/mikopbx/english/faq/outbound-routing/number-templates/changing-the-number-prefix-from-345-347-to-+345.md)
- [Removing the area code from the number](/mikopbx/english/faq/outbound-routing/number-templates/removing-the-area-code-from-the-number.md)
- [Adding the prefix "1" to the number](/mikopbx/english/faq/outbound-routing/number-templates/adding-the-prefix-1-to-the-number.md)
- [Making Calls Through a Specific Provider](/mikopbx/english/faq/outbound-routing/making-calls-through-a-specific-provider.md)
- [Scenarios and cases](/mikopbx/english/faq/cases.md)
- [Generate extensions by REST API](/mikopbx/english/faq/cases/extensions-generation-by-rest-api.md): Example of using REST API to generate employees
- [Missed Call Telegram Notifications](/mikopbx/english/faq/cases/notification-in-telegram.md): This article describes two ways to implement Telegram notifications for missed calls.
- [Call the company from your mobile and dial an extension to call a third-party company](/mikopbx/english/faq/cases/call-the-company-from-your-mobile-and-dial-an-extension-to-call-a-third-party-company.md)
- [Sending an incoming fax to email](/mikopbx/english/faq/cases/sending-an-incoming-fax-to-email.md)
- [Customer's assessment of the quality of service](/mikopbx/english/faq/cases/customers-assessment-of-the-quality-of-service.md)
- [Simulation of external calls](/mikopbx/english/faq/cases/simulation-of-external-calls.md): Configuring simulated external calls
- [Disabling "off-hours" for VIP numbers](/mikopbx/english/faq/cases/disabling-off-hours-for-vip-rooms.md)
- [Registering multiple accounts from one provider](/mikopbx/english/faq/cases/registering-multiple-accounts-from-one-provider.md)
- [Setting up individual non-working hours for several providers on one host](/mikopbx/english/faq/cases/non-working-hours-for-several-providers-on-one-host.md)
- [Disable forwarding to mobile for internal calls](/mikopbx/english/faq/cases/disable-forwarding-to-mobile-for-internal-calls.md)
- [Unique background music for the queue](/mikopbx/english/faq/cases/unique-background-music-for-the-queue.md)
- [Pause for Queue agent](/mikopbx/english/faq/cases/pause-for-queue-agent.md)
- [Dynamic Queue Agents](/mikopbx/english/faq/cases/dynamic-queue-agents.md): The "Dynamic Queue Agents" application in MikoPBX is a feature designed to enhance the flexibility and efficiency of call center operations.
- [Setting up the "Paging" function](/mikopbx/english/faq/cases/paging.md)
- [Limit the number of authorizations per SIP account](/mikopbx/english/faq/cases/limit-the-number-of-authorizations-per-sip-account.md)
- [Call Monitoring (ChanSpy)](/mikopbx/english/faq/cases/how-to-implement-the-prompter-function.md)
- [Conversion of Call History FreePBX -> MikoPBX](/mikopbx/english/faq/cases/converting-freepbx-call-history-to-mikopbx.md)
- [SSL Certificate for MikoPBX Web Interface from OPNSense](/mikopbx/english/faq/cases/opnsense-certificate.md)
- [Hiding the Caller’s Number from Employees](/mikopbx/english/faq/cases/bluring.md)
- [Interconnections](/mikopbx/english/faq/interconnections.md)
- [Merging two MikoPBX](/mikopbx/english/faq/interconnections/mikopbx-2-mikopbx.md): Analysis of a case involving the integration of two MikoPBX systems
- [Integration of MikoPBX and Grandstream UCM6202](/mikopbx/english/faq/interconnections/mikopbx-and-grandstream-ucm6202.md)
- [MikoPBX and FreePBX (PJSIP)](/mikopbx/english/faq/interconnections/mikopbx-and-freepbx-pjsip.md): Instructions for integrating multiple PBX systems
- [MikoPBX and FreePBX (IAX)](/mikopbx/english/faq/interconnections/mikopbx-and-freepbx-iax.md): Instructions for connecting multiple PBX systems
- [WireGuard - VPN](/mikopbx/english/faq/interconnections/wireguard-vpn.md): Example of connecting two PBX systems into a private WireGuard network.
- [VoIP providers](/mikopbx/english/faq/providers.md)
- [Mango](/mikopbx/english/faq/providers/mango.md)
- [Zadarma](/mikopbx/english/faq/providers/zadarma.md)
- [Softphones](/mikopbx/english/faq/softphones.md)
- [Bria Solo](/mikopbx/english/faq/softphones/bria-solo.md)
- [Sessiontalk](/mikopbx/english/faq/softphones/sessiontalk.md)
- [MicroSIP](/mikopbx/english/faq/softphones/microsip.md)
- [Groundwire](/mikopbx/english/faq/softphones/groundwire.md): Instructions for configuring and connecting the Groundwire softphone to MikoPBX
- [Zoiper](/mikopbx/english/faq/softphones/zoiper.md)
- [Jitsi](/mikopbx/english/faq/softphones/jitsi.md)
- [PhonerLite](/mikopbx/english/faq/softphones/phonerlite.md)
- [Linphone (MacOS)](/mikopbx/english/faq/softphones/linphone-macos.md)
- [Telephone(MacOS)](/mikopbx/english/faq/softphones/telephone-macos.md)
- [Configuring webRTC client SIMPL5](/mikopbx/english/faq/softphones/configuring-webrtc-client-simpl5.md)
- [Softphone.pro](/mikopbx/english/faq/softphones/softphone.pro.md)
- [3CX Softphone](/mikopbx/english/faq/softphones/3cx-softphone.md): Instructions for configuring and connecting the 3CX Softphone to MikoPBX
- [PortSIP](/mikopbx/english/faq/softphones/portsip.md): Instructions for connecting the PortSIP softphone
- [IP telefones](/mikopbx/english/faq/ip-telefones.md)
- [Snom D120](/mikopbx/english/faq/ip-telefones/snom-d120.md): Connecting and configuring the Snom D120 phone
- [Yealink T19](/mikopbx/english/faq/ip-telefones/yealink-t19.md): Connecting and configuring the Yealink T19 phone
- [VoIP gateways](/mikopbx/english/faq/voip-gateways.md)
- [GoIP4](/mikopbx/english/faq/voip-gateways/goip4.md): Connecting the GOIP4 GSM gateway
- [Grandstream HT503](/mikopbx/english/faq/voip-gateways/grandstream-ht503.md)
- [Using a Huawei E173 USB Modem for Calls (chan\_dongle)](/mikopbx/english/faq/voip-gateways/calls-through-huawei-e173.md): Connecting a Huawei E173 3G USB modem to MikoPBX via chan\_dongle