3CX Softphone

Instructions for configuring and connecting the 3CX Softphone to MikoPBX

3CX is a SIP softphone designed for business, offering voice and video calls as well as multichannel call and conference capabilities.

3CX softphone interface

1. Download and install the 3CX Softphone from the official website (link).

Start page

1. Add a new SIP account by clicking "New":

New SIP-connection

1. Enter the required data for your SIP connection:

• Account name – any arbitrary name

• CallerID – employee’s name

• Extension – employee’s internal extension number (from the employee card in MikoPBX)

• ID – same as the internal extension number (from the employee card)

• Password – SIP password (from the employee card)

Connection credentials

1. In the "My location" section, specify your MikoPBX IP address.

• If the softphone is on the same local network as MikoPBX, select "I am in the office - local IP."

• If you want to connect via the external IP address, choose "I am out of the office - external IP."

After entering these details, click "OK."

"My location" section

1. Select the added account and click "OK":

Steps for choosing SIP connection

The softphone will then connect. You can verify the connection by checking the employee’s status indicator in MikoPBX:

Successful connection!