> For the complete documentation index, see [llms.txt](https://docs.mikopbx.com/mikopbx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mikopbx.com/mikopbx/english/faq/softphones/softphone.pro.md).

# Softphone.pro

1. Download the softphone installer from the official website via [this link](https://softphone.pro/). Install it by following the installer instructions.
2. In the interface, create a new account.

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2F2BYkWBFlkk65w3N5DWl5%2FnewAccount.png?alt=media&amp;token=113980d2-6963-4da0-84d8-14438dd673ee" alt=""><figcaption><p>Create a new account</p></figcaption></figure>

3. Fill in the server address (**IP address of your MikoPBX**), login (**employee's internal extension number**), and password (**SIP password from the employee settings**).

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2F71TEeZrheIrTdTPKlXVy%2FloginPasswordIP.png?alt=media&amp;token=cb069452-5102-4230-b095-9008ad93d217" alt=""><figcaption></figcaption></figure>

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2FGBoLPZdxpuwpBTQvs7Ll%2FparametersForSoftphone.png?alt=media&amp;token=a9ddace2-07ca-4845-ba07-a81da286edf9" alt=""><figcaption></figcaption></figure>

Successful authorization is indicated by a green flag next to the current account. Additionally, the status for this internal number on the PBX should show as <mark style="color:green;">Connected</mark>.

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2Fh2RhpAry6HrB8E1voD1a%2FconnectedEN.png?alt=media&amp;token=3949b0ed-7b9f-4a08-9269-3c4f3fa2d55f" alt=""><figcaption><p>"Connected status"</p></figcaption></figure>


---

# Agent Instructions
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