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Notification of Employment, Call Waiting

Go to the System file customization section

Proceed to editing the "modules.conf" file

Add the following code to the end of the file:

load => func_extstate.so

Go to editing the file "extensions.conf"

Add the following code to the end of the file:

[internal-users-custom]
exten => _X!,1,Progress()
  same => n,ExecIf($["${EXTENSION_STATE(${EXTEN})@internal-hints}" = "INUSE" || "${EXTENSION_STATE(${EXTEN}@internal-hints)}" = "RINGINUSE"]?Playback(beep))
  same => n,ExecIf($["${EXTENSION_STATE(${EXTEN})@internal-hints}" = "INUSE" || "${EXTENSION_STATE(${EXTEN}@internal-hints)}" = "RINGINUSE"]?Set(TRANSFER_OPTIONS=${TRANSFER_OPTIONS}m))
    same => n,return

In the extension card, in the "Advanced Settings" - "Extra Options" field, set the value

[endpoint]
device_state_busy_at = 3

If the employee is busy, a beep file (a short beep) will be played to the caller, then music will be played instead of beeps until the employee answers the call

device_state_busy_at is the number of conversations at which the employee should be considered "busy", in this case the "Routing Settings" rules described in the employee card will start working.

If the problem solution does not work correctly, change the code in extensions.conf to:

[internal-users-custom]
exten => _X!,1,Progress()
same => n,NoOp(${EXTEN})
same => n,NoOp(${DEVICE_STATE(PJSIP/${EXTEN})})
same => n,ExecIf($["${DEVICE_STATE(PJSIP/${EXTEN})}" = "INUSE" || "${DEVICE_STATE(PJSIP/${EXTEN})}" = "RINGINUSE"]?Background(nomer&zanjat))
same => n,ExecIf($["${DEVICE_STATE(PJSIP/${EXTEN})}" = "INUSE" || "${DEVICE_STATE(PJSIP/${EXTEN})}" = "RINGINUSE"]?Set(TRANSFER_OPTIONS=${TRANSFER_OPTIONS}m(callwaiting)))
same => n,return

Notification of Employment, Call Waiting

Go to the System file customization section

Proceed to editing the "modules.conf" file

Add the following code to the end of the file:

load => func_extstate.so

Go to editing the file "extensions.conf"

Add the following code to the end of the file:

[internal-users-custom]
exten => _X!,1,Progress()
  same => n,ExecIf($["${EXTENSION_STATE(${EXTEN})@internal-hints}" = "INUSE" || "${EXTENSION_STATE(${EXTEN}@internal-hints)}" = "RINGINUSE"]?Playback(beep))
  same => n,ExecIf($["${EXTENSION_STATE(${EXTEN})@internal-hints}" = "INUSE" || "${EXTENSION_STATE(${EXTEN}@internal-hints)}" = "RINGINUSE"]?Set(TRANSFER_OPTIONS=${TRANSFER_OPTIONS}m))
    same => n,return

In the extension card, in the "Advanced Settings" - "Extra Options" field, set the value

[endpoint]
device_state_busy_at = 3

If the employee is busy, a beep file (a short beep) will be played to the caller, then music will be played instead of beeps until the employee answers the call

If the problem solution does not work correctly, change the code in extensions.conf to:

[internal-users-custom]
exten => _X!,1,Progress()
same => n,NoOp(${EXTEN})
same => n,NoOp(${DEVICE_STATE(PJSIP/${EXTEN})})
same => n,ExecIf($["${DEVICE_STATE(PJSIP/${EXTEN})}" = "INUSE" || "${DEVICE_STATE(PJSIP/${EXTEN})}" = "RINGINUSE"]?Background(nomer&zanjat))
same => n,ExecIf($["${DEVICE_STATE(PJSIP/${EXTEN})}" = "INUSE" || "${DEVICE_STATE(PJSIP/${EXTEN})}" = "RINGINUSE"]?Set(TRANSFER_OPTIONS=${TRANSFER_OPTIONS}m(callwaiting)))
same => n,return