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Download the program to connect via SSH. This can be done on the official website at the link
Run the downloaded program. The main menu will open for you.
Go to the "Connection" - "Data" section
"Auto-login username" specify root
"Terminal-tipe string" specify xterm-256color
Go to the "Translation" section
«Remote character set» - specify UTF-8
Set the flag «Enable VT100 line drawing even in UTF-8 mode»
Go to the section "Session" - "Logging". Here you can configure saving the output to a file:
Go to the "Session" section
Required data:
Host Name (or IP address) — IP address of the PBX
Port — port for SSH connection by default 22
Enter the session name and save its settings
In the future, use the "Load" action to use the previously saved session
Perform the "Open" action to connect to the PBX and enter the SSH password
Before connecting, you need to allow password authorization in the MikoPBX web interface, as well as set a password for connection: to do this, go to "General Settings" -> "SSH"
After entering the SSH password, the PBX menu will open
To open the console, go to "[9] Console(Shell)"
Connect to your PBX via SSH (instructions)
Run the command:
Reproduce your situation, make a phone call. Next, press CTRL + C in the SSH console. The tcpdump application will be completed.
Connect to the PBX using WinSCP (instructions)
Send the call log /tmp/capturefilename.pcap to technical support
Download the WinSCP installer from the official website at the link
Install the program
After installation, the main menu of the program will open
Host Name (or IP address) — MikoPBX IP address Port — the default port for SSH connection is 22 User name — always specify root Password — SSH password of your MikoPBX
Before connecting, you need to allow password authorization in the MikoPBX web interface, as well as set a password for connection: to do this, go to "General Settings" -> "SSH"
To connect, click "Login"
After successful connection, the MikoPBX root folder will open for you
There are cases when a customer can be heard very quietly during a phone call and there is no way to increase the volume level on the telephone /softphone. Let's describe a way that can help in solving the problem:
Go to "System" -> "System file customization"
Open modules.conf for editing
Add to the end of the file
Save the changes
Open the extensions.conf file for editing
Add the following code to the end of the file:
Save the changes.
Open the features.conf file for editing
Add the following code to the end of the file:
Save the changes
The default volume will be higher, the value is 5 instead of 0. If desired, the employee can dial #1 to increase the volume or #0 to decrease