> For the complete documentation index, see [llms.txt](https://docs.mikopbx.com/mikopbx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/remove-all-special-characters-from-the-dialed-number.md).

# Remove all special characters from the dialed number

Some softphones / CTI solutions transmit a phone number with special characters when dialing, for example **+371(2) 229-3042**

Such a call is very likely to fail, it will be completed by mistake.

1. To solve the problem of "filtering" characters, an additional context should be described through the [Customization of system files](/mikopbx/english/manual/system/custom-files.md) menu

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2Fn06cIfMIqk6wJhcxD3gW%2FSystemFileCustomization.png?alt=media&amp;token=4edfbfbf-6903-46c5-b1b5-d2a62131f59e" alt=""><figcaption><p>System file customization menu</p></figcaption></figure>

2. We will edit the **extensions.conf** file.

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2FNuELWVzuFh5rThr08jvu%2FEditExtensions.conf.png?alt=media&amp;token=567dc075-00ed-45a7-bc10-915ccc1dc97f" alt=""><figcaption></figcaption></figure>

3. Add the following context to the end of the file:

```php
[all_peers-custom]

exten => s,1,NoOp(Cleaning dst number)
	same => n,Set(cleanNumber=${FILTER(\*\#1234567890,${EXTEN})})
	same => n,ExecIf($["${EXTEN}" != "${cleanNumber}"]?Goto(all_peers,${cleanNumber},1))
	same => n,return
```

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2FomYjflAGMnZ4L4A5YmYM%2FcodeForExtensions.png?alt=media&amp;token=6cc7bff2-2ab6-403d-953d-c90524941c62" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
According to the described rule, only the characters \*#1234567890 will remain in the dialed number
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.mikopbx.com/mikopbx/english/faq/outbound-routing/remove-all-special-characters-from-the-dialed-number.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
