> For the complete documentation index, see [llms.txt](https://docs.mikopbx.com/mikopbx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mikopbx.com/mikopbx/english/faq/cases/disabling-off-hours-for-vip-rooms.md).

# Disabling "off-hours" for VIP numbers

1. Connect providers registered on the same host as described in the <mark style="color:red;">instructions</mark>.
2. Go to **System** → **System file customization**

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2Fn06cIfMIqk6wJhcxD3gW%2FSystemFileCustomization.png?alt=media&amp;token=4edfbfbf-6903-46c5-b1b5-d2a62131f59e" alt=""><figcaption><p>System file customization section</p></figcaption></figure>

3. Open the **extensions.conf** configuration file for editing.

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2FNuELWVzuFh5rThr08jvu%2FEditExtensions.conf.png?alt=media&amp;token=567dc075-00ed-45a7-bc10-915ccc1dc97f" alt=""><figcaption><p>"extensions.conf" file</p></figcaption></figure>

4. Set the "**Add to end of file**" mode. In the black window, add the following code snippet:

```php
[add-trim-prefix-clid-custom]
; Ignoring non-working hours for VIP numbers for a double work rate:
exten => _.X!/_X9522140000,1,Set(IGNORE_TIME=1)
    same => n,return
exten => _.X!/_X9629771111,1,Set(IGNORE_TIME=1)
    same => n,return
```

<figure><img src="https://835495363-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZ8acWnNlSalIHQjMFu1%2Fuploads%2FhxjRRfBeSld1NpgS9BJo%2FcodeFOrExtensions.png?alt=media&amp;token=92f54f96-c133-4494-aefa-e662becce019" alt=""><figcaption><p>Code for extensions.conf</p></figcaption></figure>

{% hint style="danger" %}
Instead of the numbers X9522140000 and X9629771111, specify the customer phone numbers as they appear in the call history.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.mikopbx.com/mikopbx/english/faq/cases/disabling-off-hours-for-vip-rooms.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
