Sound files
Adding/Creating Audio Files in MikoPBX
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Adding/Creating Audio Files in MikoPBX
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Supported file format .mp3 and .wav
Audio files in MikoPBX are used in various call scenarios and interactive voice menus (In IVR menu, during non-working hours, in call queues, for various system notifications, and in hold music.) to play voice greetings or notify customers.
The list of available sound files is displayed in the "Telephony" -> "Sound files".
To add a new sound file, click "Add a new sound file".
Click "Upload a new file" and select a sound file.
Correct the file name if necessary.
Save settings
Sound files are stored on the PBX along the path /storage/usbdisk1/mikopbx/media/custom
The function is available starting from version 2020.2.XXX
If a client gets into a queue during a call or is waiting for redirection, the PBX plays a melody for him. It is possible to download your own tunes for listening while waiting.
You can do this on the "Music on Hold" tab as described above.
